Refund Policy

At CrystalSea, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, we are here to help.

Refund Eligibility

To be eligible for a refund, the following conditions must be met:

• The item must be unused and in the same condition as received.
• The item must be returned within 30 days of purchase.
• A valid proof of purchase must be provided.

Non-Refundable Items

Certain items are non-refundable, including:

• Perishable goods such as food, flowers, or plants.
• Gift cards or downloadable software products.
• Items on sale or clearance.

Refund Process

To request a refund, please follow these steps:

• Contact our customer support team at sribhishmaenterprises@gmail.com.
• Provide your order details and reason for the refund request.
• Ship the item back to us at the provided address.

Once we receive your item, we will inspect it and notify you of the refund status. Approved refunds will be processed within 7-10 business days.

Contact Us

If you have any questions about our refund policy, please contact us at:

Email: sribhishmaenterprises@gmail.com
Phone: +91-9347465441